Novell Cooperation

Today in Tedium: “Whatever is good for our competition is good for us” is not usually a sentiment used in the cutthroat business world, especially in a space like technology where large companies are known for brazenly ripping one another off—after all, when was the last time you logged into a social network that didn’t have a “Stories” feature? But it was a stated business model of the networking software company Novell throughout the 1980s and early 1990s, and one that inspired one of the most unusual collaborations during that era. Today’s Tedium talks about the time, way back in 1992, that Novell nearly convinced Apple to port the original MacOS to x86 in a bid to take on Windows, and why it didn’t end up happening in the end. — Ernie @ Tedium

Today’s GIF is a handshake from Star Trek: Enterprise, which somehow is actually relevant to this story. By the way, be sure to give today’s sponsor a look:

Ray Noorda gained a reputation at Novell of finding ways to work with his competitors.

The early Novell leader who set an unusually positive tone for the company

In late 1982, Ray Noorda, a former General Electric engineer and manager who had found a second career as a corporate turnaround artist, stumbled upon what would become his most famous turnaround act near Las Vegas’ then-dominant Comdex tradeshow: A tiny company that nearly buckled before it had a chance to shine.

The company was so broke that it couldn’t even afford a booth—it literally was showing off its work in a hotel room. But fortunately for them, Noorda saw something in the technology the company was offering … particularly on the software side of the equation. (The company quickly ditched hardware.) It wasn’t long before this company on shaky ground was making Noorda its new CEO—and not long after that, Novell became a dominant force in the technology world.

It helped that Novell’s early employees had the goods, if not the right management. These days, we take for granted the idea of grabbing files off a server to share with others. But in the 1980s, this was kind of a radical idea, because files were usually shared with disks. As computers entered new kinds of businesses for the first time, local-area networking was seen as a major potential productivity boost. And Novell was well-suited to help.

Within a few years, prices in the PC market dropped to the point that local-area networking was a realistic option for many businesses … and Novell was there to leverage that success with its network operating system, NetWare. And they did it in friggin’ Utah, which wasn’t exactly seen as a technological powerhouse at the time, despite also berthing the eventual Novell acquisition WordPerfect, though it definitely is now.

An example of Novell NetWare. (via Ncommander’s Tech Corner)

Noorda became a tech company executive in an unusual way, and for much of his career, he was an unusual executive … in a good way.

While certainly older than many of his peers at the time, it was not totally unheard of for a tech CEO of this era to be a little up there in years—for example, Jack Tramiel, only a few years younger than Noorda, had run both Commodore and Atari well until his late 50s before stepping away from a day-to-day role with Atari around 1988 or so, and after his son Sam suffered a heart attack in 1995, Jack returned to run the video game company before selling it off a year later.

Tramiel was, famously, a hard-charger who was not afraid to screw over competitors. (Just ask Texas Instruments, which likely hoped for more home-computing success than the Speak & Spell.) But Noorda had a way about him that reflected something a little less cutthroat than a tech-company CEO might have traditionally carried themselves.

“What he preaches is what you always wanted to hear from your father—love, sharing—and he uses those words,” said an executive vice president of the era, Darrell L. Miller, in a 1992 New York Times article that referred to the leader as “avuncular, even grandfatherly.”

Put simply, Noorda, already something of a business success story long before he came across a random hotel room at Comdex, didn’t think about competition the same way most of us wannabe business school grads do. He saw room for everyone to have success if the market as a whole grew. He even had a term for it: Coopetition.

“You have to cooperate and compete at the same time,” he was known as saying.

Sure, compete, but at the end of the day, feel good because the industry as a whole is growing, and you’re growing with it. Basically, the opposite of the Bill Gates era of Microsoft. And given that Novell had something like 65 percent of the market for network operating systems in 1992, it seemed like a pretty good alternative to the Gates style of leadership the tech world was familiar with at the time.

Perhaps it was this spirit that nearly convinced a company not always known for coopetition to try something really weird.

Imagine this, except running on a 486 or Pentium 1.

How Novell and Apple found themselves working together on a port of MacOS for 486es … in 1992

With the growing success of Novell NetWare and its acquisition of DR-DOS (later called Novell DOS), perhaps Novell was feeling nervous about the idea that Microsoft Windows would eventually dominate the market, harming its good-guy position in the industry. It was going around at the time, after all.

(It came out years later that Novell had plenty to worry about, as Microsoft had intentionally added a fake error into Windows that only appeared when using DR-DOS … at the behest of Bill Gates.)

Novell had a play, however: Use DR-DOS as the launching pad for a competing graphical user interface that could compete with Windows. The question? Which one. The answer? Surprisingly, MacOS.

Novell could have totally leveraged this interface already inside of DR-DOS, but decided the threat of a lawsuit from Apple was just too high. (via Seasip.info)

Now, technically, Novell already owned a perfectly suitable option for a graphical user interface that it could have put into DR-DOS relatively easily—GEM, which Digital Research first produced during the 1980s, was a pretty good graphical user interface, a variant of which was offered within DR-DOS as ViewMAX.

(GEM was also the basis for the Atari TOS operating system, in case you were wondering why I brought up Jack Tramiel earlier.)

But there was already inherited bad blood with Apple over the existence of GEM. In fact, Apple had won a look-and-feel lawsuit against Digital Research over the not-particularly-subtle similarities between the operating system and MacOS, forcing changes to the functionality of GEM. So perhaps in the spirit of coopetition (or, more likely, the spirit of not getting sued by Apple), Novell reached out to Apple about potentially porting MacOS to the x86 platform.

And surprisingly, Apple bit. This was an interesting time period for the company, which found itself making all kinds of strange bedfellows during this period—including, most notably, IBM, which would develop the PowerPC chip Apple long used.

Likely also a factor, as the 1999 book Apple Confidential explains: increasing pressure to take on Windows, which was starting to make headway in the operating system market, removing Apple’s primary competitive advantage at the time. The release of MacOS System 7 simply didn’t do enough to turn the tide, so the idea of a collaborative response to Windows with a company basically unknown outside of the technology industry seemed like a pretty solid Plan B.

A manual for DR-DOS, a primary competitor to MS-DOS before Windows took over. (Wikimedia Commons)

The endeavor was, internally, called Star Trek (going boldly where MacOS has never gone before and some such), and it had internal support from then-CEO John Sculley, while Sculley reached out to Intel CEO Andy Grove about the potential of an Intel MacOS port, and found warm support, because, let’s face it, Grove had misgivings about Intel’s business being so Microsoft-centric, too.

This was not an easy endeavor—as Low End Mac explained, much of the code for the operating system had been written in assembly for Motorola chips, though the interface was written in higher-level Pascal, and a move to a clone-centric setup meant that Apple couldn’t rely on ROMs to distribute the software, as it did on its own machines at the time.

With a team of Novell employees and a team of Apple employees working together for months and with massive bonuses pushing the Apple team along, the team managed to develop a Intel version of Finder and even some ports of QuickTime and QuickDraw GX in just a few months. Problem was, according to Apple Confidential, that the sudden desire to create a PC version of MacOS was not exactly an exciting idea for a company of people taught to Think Different. From the book:

Now it was up to team leader Chris DeRossi and Roger Heinen, VP of software engineering, to convince Apple’s executive staff that Star Trek was worth pursuing. On December 4, they presented the Star Trek prototype to the assembled staff, many of whom couldn’t believe their eyes. From all outward appearances, here was the fabled Mac OS running on an Intel computer; Star Trek had managed to penetrate deep behind enemy lines. Fred Forsyth, head of Apple’s manufacturing business and hardware engineering, saw his career flash before his eyes. If Apple was successful in getting the Mac OS to run on Intel, demand for Apple’s hardware would likely slump. Furthermore, the company was committed to moving the Macintosh to the PowerPC, and the Star Trek project was perceived to be a threat to that effort as well. How would it look to partners IBM and Motorola if Apple was porting the Mac OS to Intel processors at the same time it was collaborating on the PowerPC? Over these objections, Heinen was given the go-ahead to have his team attack the detail work to make Star Trek fully functional.

But there was another problem too, and one that would prove much more difficult to work around than cultural concerns: Microsoft already had a vice-like grip on the PC industry, to the point where product marketing manager Mark Gonzales found that any economic incentives to go with an alternative had already been preemptively defused by Microsoft.

“Most were intrigued, but argued that they couldn’t afford to pay much for it because their contracts for Windows 3.1 forced them to pay a royalty to Microsoft for every computer shipped, regardless of what operating system it contained,” writer Owen W. Linzmayer explained. (Yes, Microsoft later faced antitrust scrutiny for junk like this, but it still didn’t change things back then.)

And to top it all off, the manager in charge of the initiative at Apple, Roger Heinen, jumped ship to Microsoft at the beginning of 1993.

Michael Spindler, the CEO who took John Sculley’s place in 1993, had seen enough, and effectively defunded the project in favor of the transition to PowerPC, putting Novell’s efforts to compete with Microsoft in the doghouse. Novell would eventually focus on Linux implementations instead.

(It wasn’t like Apple thrived during this period, either.)